Eureka Volunteer Fire & Ambulance Company, Inc.
 
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Frequently Asked Questions

 

Q. Is there any difference between a paid EMT and a volunteer EMT?

A. No. Both have to pass the same certification program and maintain the same level of competence. Our precepting program helps to assure that recently certified EMTs receive the experience needed in order to provide the best care possible.

 

Q. I called for an ambulance and want to go to a Maryland hospital. Why won't you take me there?

A. There are many factors involved. Distance is the main one. A transport to York or Memorial Hospital places us out of service for about 1 hour on average. A transport to the nearest Maryland hospital (GBMC) would typically put us out of service for over 2.5 hours. While we are out of service, response time is greatly delayed because we have to rely on service from our mutual aid partners (New Freedom, Red Lion, Fawn Grove and Brogue). Insurance will also only pay for transport to the closest facility. The patient is responsible for the balance. With these things in mind, your local municipalities have requested that we only transport to York and Memorial.

 

Q. I have a question on my ambulance service bill. Who should I call?

A. We outsource our billing to a third party, Cornerstone. Their contact information is on your bill. They are best able to assist you. If you have questions about your membership, please call the station.

 

Q. I can't fight fire or run on the ambulance. Can I still help out?

A. Most certainly. We are in need of administrative support, fund raising support, bingo help, station maintenance and landscaping, and many other tasks. If you have a skill you think we could use, give us a call. All help is welcome.

 

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Copyright © 2006 Eureka Vol. Fire and Ambulance Co., Inc.